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Optum Perks is a consistent runner-up in AI answers—the opening to take the lead is in specialty care.

You are in the conversation for general savings, but competitors are winning on specific drug queries and telehealth discovery.

Optum Perks's baseline score
54/100
Moderate

Optum Perks has solid visibility due to its parent company's authority, but it lacks the 'default' status enjoyed by GoodRx. Visibility is strongest in general savings categories and weakest in specific medication-based discovery.

What we see
  • The brand appears frequently in 'best of' lists on high-authority sites like Healthline and CNET, which fuels Gemini and ChatGPT mentions.
  • GoodRx still holds the dominant 'verb' status in the category, often being mentioned first in response to general savings queries.
  • Telehealth services are less visible in AI recommendations than the core discount card functionality.
  • Presence on Reddit is moderate, with users often comparing it favorably to competitors for specific drug prices.
Business goals Optum Perks is likely trying to hit
  • Increase awareness of 24/7 online care services
  • Win market share from category leader GoodRx
  • Drive more users to the prescription delivery service
  • Expand the number of users using the mobile app for price comparisons